Supply Chain

EPSS' Customer Portal

Easy, simple, and time-saving. Health facilities submit and track product requests online for the Ethiopian Pharmaceutical Supply Agency (EPSS)—built with .NET Core, React.js, and SQL.

Duration
Ongoing
EPSS' Customer Portal

Key Results

Measurable outcomes from this project

Online product requests
Key Achievement
Request & order status tracking
Key Achievement
Facility self-service & admin reports
Key Achievement

Project Overview

The EPSS Customer Portal lets health facilities and partners submit and track product requests online instead of paper. React.js front end connects to a .NET Core REST API for account, requests, lookups, reports, and notifications. Requesters add orders, save drafts or submit, and follow status; admins use reports. Supports Amharic/English, dark mode, and PWA.

Key Features

Online request forms—draft, submit, track status.
Order details, stockouts, notifications.
.NET Core API + React.js UI; i18n, dark mode, PWA.

Challenges

  • 1
    Integrating with EPSS supply chain and SAP.
  • 2
    Simple UX for facilities and admins; secure access.

Solutions

  • 1
    RESTful .NET Core API for account, lookups, requests, reports.
  • 2
    Role-based React views (buyer vs admin).

Impact & Results

Faster product requests and less manual follow-up.
Clear request/order status and stockout visibility.
Stronger digital supply chain for EPSS.

Technologies Used

.NET CoreReact.jsSQL
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