Supply Chain
EPSS' Customer Portal
Easy, simple, and time-saving. Health facilities submit and track product requests online for the Ethiopian Pharmaceutical Supply Agency (EPSS)—built with .NET Core, React.js, and SQL.
Duration
Ongoing

Key Results
Measurable outcomes from this project
Online product requests
Key Achievement
Request & order status tracking
Key Achievement
Facility self-service & admin reports
Key Achievement
Project Overview
The EPSS Customer Portal lets health facilities and partners submit and track product requests online instead of paper. React.js front end connects to a .NET Core REST API for account, requests, lookups, reports, and notifications. Requesters add orders, save drafts or submit, and follow status; admins use reports. Supports Amharic/English, dark mode, and PWA.
Key Features
Online request forms—draft, submit, track status.
Order details, stockouts, notifications.
.NET Core API + React.js UI; i18n, dark mode, PWA.
Challenges
- 1Integrating with EPSS supply chain and SAP.
- 2Simple UX for facilities and admins; secure access.
Solutions
- 1RESTful .NET Core API for account, lookups, requests, reports.
- 2Role-based React views (buyer vs admin).
Impact & Results
Faster product requests and less manual follow-up.
Clear request/order status and stockout visibility.
Stronger digital supply chain for EPSS.
Technologies Used
.NET CoreReact.jsSQL
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